Achievement of planned objectives by the Telekom Slovenije Group in 2014

The Telekom Slovenije Group actively and successfully achieved the majority of objectives for 2014 set out in the Strategic Business Plan for the period 2014 to 2018.

Strategic objectives from the strategic bussines plan and their realisation in 2014


Strategic objective Steps and achievements in 2014
  • Maintain the number of users in Slovenia and achieve the highest level of profitability possible.
  • Optimise the sale network.
  • The Group maintained the highest market share in all segments on the Slovenian market.
  • The total number of mobile telephony connections was up 4,8%, while the number of broadband connections was up 2,1%.
  • Activities to maintain the number of subscribers – Loyalty Programme.
  • We continued with sales activities in the field. Field technicians represent an important sales channel as they are in direct contact with users.
  • We introduced an additional category (D2D) for field sales, with the aim of making services more appealing to users.
  • We continued to renovate points of sale and consolidate the agent network.
  • Achieve growth in the number of users and EBITDA on the markets of South-Eastern Europe.
  • Optimise costs at subsidiaries in South-Eastern Europe.
  • Ipko strengthened its share of the mobile telephony market in Kosovo to 36.4% at the end of the third quarter of 2014, an increase of 2.7 percentage points on the end of 2013.
  • The Group recorded an increase in the number of users in the mobile telephony segment at all companies in South-Eastern Europe (by a total of 10%), while the total number of VoIP connections was up 47%. The number of broadband connections was up in Kosovo and Bosnia and Herzegovina.
  • Develop new services and subscriber models that will provide new revenue sources.
  • Achieve a high level of quality of all services at Telekom Slovenije Group companies.
  • Provide contemporary ICT solutions and services.
  • A total of 141 base stations were erected in Slovenia with the aim of upgrading the broadband mobilea network with LTE technology.
  • Telekom Slovenije was one of the first operators in the world to offer gigabit internet and IPV6 internet services..
  • We updated fixed and mobile voice telephony subscriber packages.
  • Achieve growth in revenues from international data services.
  • We strengthened sales of international data services.
  • We began to fully exploit the regional fibre optic network, which represents the main link to subsidiaries, as well as the greatest potential for growth in revenues from international wholesale services.
  • Optimisation of the employee structure and labour costs.
  • Human resource development.
  • Transformation from a technologically oriented company to a sales and service oriented company.
  • Human resource restructuring, interviews with employees, reassignment within the Company and the termination of employment contracts for business reasons.
  • Conclusion of an agreement with social partners.
  • The number of employees was reduced by 3% relative to 2013.
  • Labour costs were down 2% on the previous year.
  • Despite the rationalisation of operations, 85.3% of all employees were included in some form of education or training.
  • A total of 11% of employees who have been identified as having high development potential (of which 1.3% are young perspective employees) are included in a special programme for key personnel.
  • Pursue sustainable development policies while taking into account the principle of efficiency, and Telekom Slovenije’s attitude to other people and the natural environment.
  • We assisted individuals affected by natural disasters in Slovenia and Bosnia and Herzegovina, and enhanced our support for humanitarian and volunteer organisations.
  • We introduced a system for the targeted monitoring of energy consumption.
  • The information security management system
    was certified (ISO/IEC 27001).

Fulfilment of the business expectations of the Telekom Slovenije Group for 2014

  Planned in 2014 Achieved in 2014
Capex up to EUR 137 million EUR 176 million
EBI TDA up to EUR 212 million EUR 170 million
Net profit EUR 63 million EUR 1.6 million