Environmental responsibility90

The rational use of energy and concern for the environment are built into the Telekom Slovenije Group’s strategy. Progress is monitored using measurable energy and environmental indicators.

Highlights in 2014

  1. In Telekom Slovenije we introduced computer support for the system for the targeted monitoring of energy consumption.
  2. As the most significant energy source, we reduced the consumption of electricity and associated costs by 2% and 13% respectively.
  3. Progress in the area of energy management at Telekom Slovenije was confirmed by
    the periodic assessment and accreditation of compliance with the requirements of
    SIST EN ISO 50001. No instances of non-compliance were identified.
  4. We achieved full compliance with all environmental requirements concerning
    electromagnetic radiation (EMR). In Telekom Slovenije a total of 224 additional
    comprehensive measurements of environmental impacts were carried out due to
    the expansion of the LTE fourth generation mobile network.
  5. We successfully completed the certification of the information security management system (SIST ISO/IEC 27001) for processes focused on external customers, and the certification of Telekom Slovenije’s internal rules.
  6. We continued to enhance our responsibility for energy and environmental impacts at subsidiaries in Slovenia and South-Eastern Europe.

The basic guidelines of Telekom Slovenije’s energy and environmental policy are as follows:

  • the methodical prevention and reduction of the impacts of the Group’s activities on the environment and the world we live in;
  • the regular monitoring of the use of resources, in particular energy consumption and costs;,
  • the setting of strategic (framework) and energy-related and environmental operational objectives that are balanced against the particularities of the Group’s operations and development;
  • the continuous improvement of environmental protection activities;
  • the transfer of best internal and other sound energy and environmental practices to all Group companies;
  • the inclusion of globally recognised energy and environmental development guidelines in the development of the Group’s services;
  • the monitoring of and compliance with the requirements of valid Slovenian and European legislation; and
  • compliance with regulatory and ethical energy and environmental commitments that exceed legislative frameworks.

Energy and environmental report of Telekom Slovenije in 2014

Telekom Slovenije was very active this year in the area of quality management systems. This was particularly true for the integrated energy and environmental management system.

Among the most important activities was the introduction of computer support for the system for the targeted monitoring of energy consumption, which went live at the end of the year. The aforementioned system facilitates an overview of the consumption of electricity (for 1,700 locations and devices) and energy products used in heating at the 32 most important locations (representing 90% of this type of consumption). The upgrading of the system with the aim of integrated energy bookkeeping and accounting is also in progress. The introduction of the aforementioned system in regular work tasks will be completed in 2015.

Energy management – system for targeted monitoring of energy

The Energy Act adopted in Slovenia in 2014 led to a significant increase in the importance of ensuring systematic energy efficiency, an activity that Telekom Slovenije also pursues. The aforementioned act governs energy performance certificates and energy audits. With 56 energy audits performed over a three year period, we are among the leaders in Slovenia. In accordance with the new act, annual savings on account of the system will be around EUR 50,000 in terms of energy audits alone. A member of the core project team completed training and the examination for certified European energy manager (EUREM). We also enhanced control over the purchase of products manufactured outside of the EU, particularly in terms of safety and energy labels, and CE markings (European product compliance; requirements of implementing regulations based on the Energy Act).

Employee awareness about the environment and energy efficiency is given a great deal of weight. We therefore enhanced internal communication activities on the efficient use of energy on the intranet sites of the Company and Group. A one-hour training programme (energy and environmental primary school) remains the key building block in this area. Every employee of Telekom Slovenije, GVO, TSmedia and Avtenta participates in occupational and fire safety training once every three years. The e-training in the area of energy and the environment carried out in 2013 was upgraded in 2014 with the verification of knowledge. We continue to support the Eco-Quiz project aimed at educating primary school students about the environment, nature and ecology.

We recorded increased interest on the part of business users for quality certificates again in 2014. Evidence regarding certificates obtained was enclosed to around 50 responses to requests for offers or questionnaires. There is notable growth in interest regarding the ISO 14001 environmental certificate, while we received our first enquiry about the OHSAS 18001 occupational safety certificate. There were practically no enquiries by residential users.

The Group’s strategic objective to be a qualified candidate for the assessment of business excellence according to the EFQM model by the end 2015 remains achievable.

Regular and transparent reporting to the regulatory body and other government authorities (e.g. ARSO, SORS, CARS/ FARS, AKOS, ETNO and Intrastat) also represent an important element of the Group’s energy and environmental activities. The Group received no remarks regarding reports submitted in 2014. Telekom Slovenije received no fine for the breach of environmental legislation in 2014.91

91 GRI G4-DMA, G4-EN29